Privacy Policy

Grabl ("we", "our", "us") is the developer of the Grabl desktop application and operator of the website at https://grabl.app ("the Website"). You can contact us at contact@grabl.app. This Privacy Policy covers both the Website (which provides information about Grabl, and links to download the Appand purchase a license) and the desktop application itself. Where a section applies to only one of these, it is statedexplicitly.

1. What Data We Collect

Grabl is designed to minimise data collection. We collect only what is strictly necessary to operate the Website andapplication.

1.1. Website Analytics (Google Analytics)

When you visit https://grabl.appa we use Google Analytics to understand how visitors use the Website (e.g. pagesvisited, referral source, approximate location, device/browser type, time spent on pages). Google Analytics usescookies and similar technologies to collect this information.

• This data is processed by Google in accordance with Google's Privacy Policy and Google Analytics Terms of Service
• Data collected is aggregated and does not directly identify you by name. However, IP addresses and deviceidentifiers may be considered personal data under GDPR/CCPA.
• You can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on, or byadjusting your browser's cookie settings to block third-party cookies.
• The Website does not use Google Analytics tracking inside the desktop application — only on the marketingwebsite

If your jurisdiction requires it, a cookie consent banner is shown on first visit allowing you to accept or decline nonessential cookies, including analytics cookies.

2. License Validation

When you activate, validate, or deactivate a Grabl Pro license, the following data is sent to Lemon Squeezy (ourpayment and licensing provider):

• Your license key
• Your device hostname (e.g. my-device ), used as an instance identifier to track how many devices alicense is active on

This data is processed by Lemon Squeezy under their own privacy policy: https://www.lemonsqueezy.com/privacy

We do not store this data ourselves. License validation occurs at activation and periodically (approximately every 48hours) to confirm the license remains valid. A 7-day offline grace period applies if validation cannot be reached.

1.3 Software Updates

When you manually check for updates within Grabl, the application contacts our update server (hosted on CloudflareR2) to fetch update metadata (version number and download URL). No personal data is transmitted in this request.

2. What Data We Do Not Collect

• The desktop application does not collect analytics, usage statistics, crash reports, or telemetry. (Analyticsdescribed in Section 2.0 apply to the marketing Website only, not the App.)
• We do not collect your email address, IP address, or any device identifiers beyond the hostname describedin Section 2.1.
• We do not have access to any files you store or upload using Grabl.

3. Purchasing a License via the Website

The Website contains links that direct you to Lemon Squeezy to complete a purchase. When you click "Buy" or"Purchase License," you leave the Website and any payment information (name, email, card details, billing address) iscollected and processed directly by Lemon Squeezy under their own Privacy Policy. We do not see or store yourpayment details.

After purchase, Lemon Squeezy provides you with a license key, which you then enter into the App (see Section 1.1 for how the key itself is used).

4. Cloud Storage Integrations

Grabl allows you to upload files to third-party cloud providers (Google Drive, OneDrive, Dropbox). These uploadshappen directly from your device to the cloud provider using rclone, an open-source tool that runs locally on yourmachine. Your files do not pass through our servers at any point.

OAuth credentials for connected cloud accounts are stored locally on your device in a configuration file and are nevertransmitted to us.

Each cloud provider is subject to their own privacy policy:

• Google Drive: https://policies.google.com/privacy
• Microsoft OneDrive: https://privacy.microsoft.com
• Dropbox: https://www.dropbox.com/privacy

5. Local Data Storage

All files, settings, and preferences managed by Grabl are stored locally on your device. We have no access to thisdata.

6. Data Sharing

We do not sell, trade, or share your personal data with third parties, except as described in Section 2.1 (LemonSqueezy, for license processing).

7. Your Rights Under GDPR

If you are located in the European Economic Area, you have the following rights regarding any personal data we hold:

• Right of access — you may request a copy of any personal data we hold about you
• Right to rectification — you may request correction of inaccurate data.
• Right to erasure — you may request deletion of your data (e.g. deactivating your license removes yourinstance record from Lemon Squeezy).
• Right to object — you may object to processing of your data.
• Right to lodge a complaint — you have the right to lodge a complaint with your local data protectionauthority.

To exercise any of these rights, contact us at contactgrabl@gmail.com.

8. Data Retention

License instance data is retained by Lemon Squeezy for as long as your license is active. Deactivating your licenseremoves the device instance record. Refer to Lemon Squeezy's privacy policy for full retention details.

9. Children's Privacy

Grabl is not directed at children under the age of 16. We do not knowingly collect data from children

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted at https://grabl.io and the "Last updated" date above will be revised. Continued use of Grabl after changes constitutes acceptance of the updatedpolicy.

11. Contact

For any privacy-related questions or requests, please contact us at:
Email: contact@grabl.app

Last updated: Sep 04, 2026